Experts in innovation and technology for your Clinic

Your Clinic´s Solution

iClinic360 is a solution developed on the Salesforce platform to provide an intelligent and connected experience throughout the management of clinical patients.

With a panoramic view of the patient, the attention teams have easy access to clinical and contact data, including health conditions, current medications, appointment history and communication preferences.

These complete profiles of your patients are available and within the reach of the entire health team, which means that updated patient data is easily accessible and operable from any device, providing fast and personalized attention.

With Salesforce, you can provide an intelligent and connected experience, turning every interaction into an opportunity to build trust and loyalty with your patients.

%

OF THE ORGANIZATIONS SEE THE CUSTOMER'S EXPERIENCE THROUGH THE CONTACT CENTER AS A COMPETITIVE DIFFERENTIATOR.

%

OF THE PATIENTS SAY THAT IT IS IMPORTANT THAT THEIR HEALTH PROVIDER USE MODERN COMMUNICATION TOOLS LIKE, WEB PORTAL, LIVE CHAT AND VIDEOCALLS.

%

OF MEMBERS ARE WILLING TO CHANGE THE HEALTH PLAN FOR A BETTER EXPERIENCE.

*Survey conducted by telephone to 2,083 people in 2017 by Salesforce.

Functionalities

Visualize the history of each patient with their backgrounds and observations made.

Increase productivity by showing tasks sorted by priority. You can organize and segment patients by category, for example, patients with the same symptoms.

Automatically link your
agenda to the platform, easily adding visits, reports, tests and reviews.

Manage your patients with agility and efficiency, making pending tasks easier, adding alerts and scheduling message delivery.

Visualize the individual agenda for doctors or responsibility groups of the clinic, totally linked to the patient’s history.

Documentary management of each patient integrated in the system, which contains necessary diagnoses, reports and documents in the best known formats.

Generate through GSuite or Corporate Outlook, emails to patients, tasks and specific contacts for each patient.

We adapt the tool to your needs, optimizing the working time, allowing an analysis through comparatives and graphs, achieving a better decision making.

Track the account statement of each patient.

How it works?

Query Management easy and effective
When patients look for help, agentes can manage assistances from a centralized point.
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360 View of Patients
Agentes get a full 360 degree view of the patient with integrated data and registration systems.
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Proactive and automated workflows
Manage the agenda, doctors, offices and the clinical team proactively to ensure the best patient experience.
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One Solution, Every Specialties

Dental

Medical

Veterinary

Esthetic

Plastic surgery

Psychological

Physiotherapist

Gynecological

Ophthalmologic

SPA

Medical Center